This Privacy Policy (“Policy”) outlines how Packet Delta Ltd (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information you provide when accessing or using the website thehackneyapothecary.com (“Website”). We are committed to respecting and protecting your privacy. By using the Website, you consent to the practices described in this Policy.

  1. Information We Collect We may collect personal information from you when you interact with the Website, such as when you create an account, place an order, subscribe to our newsletter, or contact us. The types of personal information we may collect include:
  • Contact information (e.g., name, email address, phone number)
  • Shipping and billing address
  • Payment details (e.g., credit card information)
  • Account login credentials
  • Communication preferences
  • Other information you voluntarily provide to us
  1. Use of Personal Information We use the personal information we collect for the following purposes:
  • To process and fulfill your orders
  • To communicate with you about your orders, products, and services
  • To provide customer support and respond to your inquiries
  • To personalize your experience on the Website
  • To send you promotional emails, newsletters, or marketing communications if you have opted-in to receive them
  • To improve our products, services, and Website
  • To prevent fraud and ensure the security of our Website and users
  • To comply with legal obligations
  1. Disclosure of Personal Information We may disclose your personal information to third parties in the following circumstances:
  • Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating the Website, processing payments, delivering orders, and providing other necessary services. These service providers are contractually obligated to protect your information and use it only for the purposes specified by us.
  • Legal Compliance: We may disclose personal information if required to do so by law or in response to valid requests from public authorities (e.g., court orders, government agencies).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on the Website before your information becomes subject to a different privacy policy.
  • Consent: We may disclose your personal information to third parties with your consent or at your direction.
  1. Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on the Website. These technologies collect certain information automatically, such as your IP address, browser type, operating system, and browsing behavior. Cookies help us remember your preferences, analyze usage patterns, and deliver personalized content and advertisements. You can manage your cookie preferences through your browser settings.
  2. Data Security We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.
  3. Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed.
  4. Children’s Privacy The Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child without parental consent, please contact us, and we will take steps to remove the information promptly.
  5. Third-Party Links The Website may contain links to third-party websites or services. This Policy does not apply to those third-party websites or services. We encourage you to review the privacy policies of those websites or services before providing any personal information.
  6. Your Rights and Choices You have certain rights regarding your personal information. You may:
  • Access, correct, or update your personal information by logging into your account or contacting us.
  • Opt-out of receiving marketing communications by following the instructions in the emails we send or contacting us.
  • Request deletion of your personal information, subject to legal requirements and limitations.
  • Object to or restrict the processing of your personal information in certain circumstances.
  1. Changes to this Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date at the top of the Policy will be revised accordingly. We encourage you to review this Policy periodically for any updates.
  2. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

By using thehackneyapothecary.com, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.